Shipping policy

INTERNATIONAL SHIPPING:

We do not have control over customs and are therefore not able to be responsible for
delays that may occur. Tracking information will be made available to you as soon as it is
made available to us.

APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays)

a) USA ~ 7 to 16 business days (tracking system available)
b) Rest of the world ~ 7 to 21 business days (tracking system available varies)
Delayed delivery - in very rare instances, packages may take longer than the stated
expected time frame. Unfortunately, we are unable to control shipping times and any
unexpected delays that may occur en-route and we seek your understanding and patience
should this occur. In such cases, we will ship out a new package if there are no tracking
updates for more than 30-60 business days.
This may especially be true during the busier holiday seasons at the year's end (November
to December months), during promotions or instances.